We want to ensure that you are completely satisfied with your purchase from Truth Hurts. If, for any reason, you are not satisfied with your order, we offer a flexible return policy to assist you.
Step 1: Fill out the Return Form
To initiate a return, we kindly ask you to fill out our return form. You can receive this return form when you send an e-mail to 'firstname.lastname@example.org'. By completing the return form, we can efficiently process your return and take the appropriate action based on the reason for return.
Step 2: Packaging and Shipping
Securely package the item in its original packaging, if possible. Include the completed return form in the package. Ship the package to the following return address:
Return Address: Max Euwelaan, 71-81, 3062 MA Rotterdam, Nederland
We recommend using a tracking service to monitor the return shipment. Please note that the cost and responsibility for the return shipment are yours as the customer.
Step 3: Evaluation and Refund
Upon receiving the return, we will evaluate the item for its condition and conformity with our return policy. We will assess the reason for returning as indicated on the completed return form. After a successful evaluation, we will proceed with the refund.
Refunds will be processed through the original payment method used for the purchase. Please allow some time for the refund to reflect in your account, depending on your bank's processing speed.
- Returns must be shipped within 14 days of receiving the order.
- The item must be unworn, unwashed, and with all original labels and packaging to be eligible for a refund.
- Sale items are excluded from returns and are considered final sale.
- Some items may be excluded from returns due to hygiene reasons or specific product restrictions.
For further questions or concerns, please contact us at 'email@example.com'. We are always here to assist you and resolve any issues.
Thank you for choosing Truth Hurts. We appreciate your trust in our brand and will do our best to ensure your satisfaction.